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If you are having any issues with your account, a problem with a fare, or have questions that can’t be found on Uber’s support website (see below) then the best way to get support is by using Uber’s In-App Support.At the end of March, 2016 Uber unveiled it’s new In-App Support.If you need information or help with issues that are unique to your region Uber is a great place to start.This site has a ton of information specific to different cities.Clearly these companies haven’t mastered customer service yet and that is one of the reasons why I work so hard to answer all of your questions that come in.I can’t respond to every Tweet or Facebook comment but I do respond to every question I get via e-mail.

After you click sign in, the page should change to the following: You can then select specific trips for review, or get custom tailored help for your situation/city.Uber actually revamped their entire help section at some point and it’s actually pretty helpful now.The only problem is that they didn’t really tell drivers about it, or maybe I just wasn’t paying attention.Either way, there is a lot of good basic information when you go to com now.It has a lot of the same functionality as the in-app support section too.

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